What are my options?
We offer a variety of delivery options tailored to meet your specific needs. Our standard delivery ensures your package reaches its destination within the expected time frame. If you’re looking for more expedited services, we provide express and overnight shipping for faster delivery. For added flexibility, we also offer scheduled deliveries and the option to reroute your package to a different address within the delivery network.
Can I switch to a different plan?
Yes, you can! We understand that plans might change, and we aim to accommodate your evolving needs. If you wish to switch to a different delivery plan, please contact our customer support team at info@threewtransport.com. They will assist you in making the necessary adjustments to ensure your package reaches its destination as per your revised preferences.
Keep in mind that certain restrictions or additional charges may apply based on the nature of the switch and the new plan selected. Our team is here to guide you through the process and make your delivery experience as seamless as possible.
Do you offer non-disclosure signature?
Yes, we take the privacy and confidentiality of your deliveries seriously. If you require a non-disclosure agreement for your shipments, please inform us during the booking process or contact our customer support team at info@threewtransport.com. We understand that certain shipments may involve sensitive information, and we are committed to providing the necessary assurances to protect your privacy.
Our team will guide you through the process of initiating an NDA, ensuring that your delivery details remain confidential and secure throughout the entire transit. Your peace of mind is our priority.
Do you issue refunds?
Yes, we understand that circumstances may change, and plans might need to be adjusted. Our refund policy is designed to accommodate such situations. If you need to request a refund for a delivery, please contact our customer support team at info@threewtransport.com.
Refund eligibility and processing times may vary based on the specific circumstances of your request. Our team is here to assist you and guide you through the refund process, ensuring a seamless experience. We value your satisfaction and are committed to addressing any concerns you may have regarding your deliveries.